Suffolk rejects claims care services have worsened as county tumbles down national league tables

PUBLISHED: 10:28 14 March 2017 | UPDATED: 10:45 14 March 2017

Suffolk's standing in a care league table has falled (stock image)

Suffolk's standing in a care league table has falled (stock image)


Suffolk’s standing in a national care quality league table has fallen “significantly” - though council chiefs have rejected the claims.

According to Trusted Care, the county has dropped from 17th to 30th out of 47 English regions in just three months,

Based on Care Quality Commission (CQC) reports, the league table included nursing homes, care homes, supported living and home care agencies.

Trusted Care said there had been a “significant fall in care quality in Suffolk” based on the percentage of services receiving “requires improvement” of “inadequate” ratings. Since December, it says 20 care services have been told to improve and a further three have been rated inadequate. The report also ranked Suffolk as the 12th most expensive county for nursing care.

Essex was rated 17th for the quality of its care services.

Suffolk County Council (SCC), which is responsible for adult social care provision, said it was “difficult to comment” on the figures because of the way some boroughs had been grouped together. Beccy Hopfensperger, cabinet member for adult care, said: “The figures provided by Trusted Care do not reflect the current published CQC data which shows that the number of ‘inadequate’ providers in Suffolk has in fact fallen significantly over the last six months, while the number of ‘good’ providers continues to increase.”

She said Suffolk ranked 29th out of 153 local authorities for ‘outstanding’ providers.

“Suffolk County Council is committed to providing high quality care for vulnerable people across the county and we will continue to work clsely with care homes to help providers improve the quality of services where required,” she added.

The Labour Group at SCC has previously called for the council to improve care services, stop placing people in poorly-rated care homes and to work with companies to agree payment rates that are high enough to sustain a good level of care for residents. It has also proposed to establish a council-run training system for care home staff. Sarah Adams, spokesman for health and adult care, said at the time: “A new council-run training programme would have improved the delivery of training for care home staff, enabling the council to maintain the quality of care across the county.”


  • Typical inability to accept responsibility from the inept Ms Hopfensperger.

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    Tuesday, March 14, 2017

  • Suffolk seems to require self funders to subsidise council funded clients. This is both unfair and unsustainable. The council should raise its contributions to economic levels and address the budgetary issues to meet those justifiable costs. Passing the buck isn't meeting the councils committments.

    Report this comment


    Tuesday, March 14, 2017

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